Back of House Spa Coordinator
Bohemia Healing Spa
Back of House Spa Coordinator
Part Time • Bohemia Healing Spa
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Create an Experience of Relaxation, Care & Connection
At Bohemia Healing Spa, we believe the spa experience begins the moment a guest walks through our doors. For 15 years, we’ve been a sanctuary for relaxation and rejuvenation in Wichita, offering personalized treatments in a peaceful, tranquil environment.
This is a hands-on, people-focused role that combines guest service, appointment coordination, spa operations, and maintaining the beautiful, peaceful environment our guests have come to love.
You’ll be one of the first friendly faces our guests see and an important part of what happens behind the scenes. From welcoming a guest and answering a phone call to preparing a sauna, making sure fresh linens are available, helping with a spa party, or ensuring the relaxation room is clean and inviting—you’ll help make sure every detail supports an exceptional guest experience.
If you’re warm, dependable, organized, proactive, and take pride in making people feel welcome and cared for, we’d love to meet you.
What You’ll Do
Welcome & Care for Our Guests
- Greet clients warmly and create a welcoming, relaxing first impression.
- Manage appointment scheduling, check-ins, and check-outs efficiently.
- Answer phone calls and respond to questions about services, treatments, and spa offerings.
- Provide friendly, professional customer service throughout the guest experience.
- Process payments and maintain accurate client records.
- Listen to client feedback and address questions or concerns promptly, professionally, and with empathy.
- Assist in promoting spa services, treatments, and special offers in a genuine and guest-focused way.
- Work closely with therapists and team members to ensure smooth daily operations and a seamless guest experience.
Maintain a Beautiful & Peaceful Environment
Our environment is an important part of the healing experience. You’ll help ensure that every area of the spa is clean, comfortable, organized, and ready for our guests.
- Maintain a clean and organized front desk and waiting area.
- Sanitize and disinfect the lobby, relaxation room, bathrooms, and break room regularly and between guests.
- Sweep and mop hallway floors as needed.
- Vacuum rugs as needed, while being mindful of treatments that are in session.
- Empty trash from the lobby, relaxation room, bathrooms, and break room.
- Dust and maintain retail shelves and displays.
- Clean glass and mirrors as needed.
- Wash dishes and maintain tidy shared spaces.
- Notice what needs attention and take initiative to keep the spa looking and feeling its best.
Support Spa Operations
- Attend to laundry deliveries and keep linens organized and available.
- Monitor linen levels and alert management when supplies are running low.
- Prepare soaks and saunas for guests.
- Clean and maintain soaks and saunas.
- Assist with inventory management and supply ordering as needed.
- Help keep spa areas stocked, organized, and prepared for the day's appointments.
- Support therapists and other team members with the behind-the-scenes tasks that keep the spa running smoothly.
Help Create Special Guest Experiences
- Assist with spa parties, including preparation and setup.
- Help coordinate guest flow between treatments.
- Refresh and maintain spaces throughout spa parties and special events.
- Assist with cleanup afterward so the spa is ready for its next guests.
What We’re Looking For
We’re looking for someone who understands that exceptional hospitality is in the details.
You don’t need to have experience doing every part of this role. We value the right attitude, willingness to learn, reliability, and a genuine desire to make people feel cared for.
The ideal candidate will have:
- A high school diploma or equivalent; additional education in hospitality or wellness is preferred.
- Previous experience in a spa, salon, hospitality, or customer service role is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- The ability to confidently balance guest-facing responsibilities with hands-on spa operations.
- A dependable, proactive approach and the ability to work independently when needed.
- Comfort working flexible hours, including evenings and weekends.
- Experience with booking software and general office applications, or the willingness to learn.
- A genuine passion for wellness and creating exceptional client experiences.
- A positive attitude and team-oriented mindset.
- Pride in creating clean, peaceful, and welcoming spaces.
Why This Role Matters
As a Spa Coordinator, you are a vital part of the Bohemia Healing Spa experience.
The little things matter: a warm greeting, a clean relaxation room, fresh linens, a perfectly prepared sauna, an organized schedule, a helpful answer on the phone, or anticipating what a guest needs before they have to ask.
Your work helps create an environment where our guests can slow down, breathe, relax, and feel genuinely cared for.
About Bohemia Healing Spa
If you’re looking for a part-time opportunity where you can connect with people, contribute to a positive team, stay active, learn new skills, and help create moments of peace and wellness, we’d love to hear from you.
Come be part of the team that helps people feel their best.
Compensation: $13.00 - $15.00 per hour
Our Mission:
To reduce stress in the lives of those we touch every day through our spa treatments.
THE BOHEMIA STORY
Kelli Foster purchased the spa in 2011, with a dream to provide a safe and nurturing space for healing and beauty, and a place where therapists can grow and thrive. In 2021, Kelli had the opportunity to expand with a second location on the East side, which added the ability to offer medical spa treatments, as well as the convenience of offering a second location.
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